Tashafi India’s role
The platform coordinates the relationship between clients and care providers and manages requests, quotes and follow-up. It is not a hospital or clinic, does not issue diagnoses or prescriptions, and does not guarantee treatment outcomes or visa approval.
Accounts & accurate information
Protect your account and provide accurate information you are authorized to share. You must be authorized to submit a request on someone else’s behalf. Signing in as a provider does not grant access to any file before provider approval and client consent.
Providers & approval
Approval for publication means the platform administration has reviewed a provider’s information. It is not independent medical certification or a guarantee of results. The provider’s license, contract and claimed accreditations must be documented before being displayed.
Prices & acceptance
Each quote states the currency, cost items, inclusions, exclusions, duration, validity and cancellation terms. Recording a selection in your account expresses your wish to proceed; it does not make a payment or confirm an appointment or journey. Any subsequent contract or payment must have explicit terms agreed before commitment.
Travel arrangements
Visas, flights, accommodation, transport, interpreting and companion needs are not included unless the quote explicitly states so. Do not make non-refundable travel arrangements before the provider confirms appointments, suitability and requirements.
Permitted use
Do not upload harmful content, information you have no right to use, or patient photos to a public provider profile. Upload reports only to the relevant person’s request. Files are used for the agreed review and coordination purposes.
Complaints & contact
Send complaints or correction requests through the support portal with the request number. The operator determines escalation procedures and the responsible authority when operations are approved. These texts describe the current version and require review by the responsible operator before commercial launch.